Project briefs are very useful when setting out the performance objectives for your team. They will allow you to very clearly out line what the end result is expected to be, who is to be included in project team, what the timeframes are, why the project has been requested and what the parameters of the project are. Setting these boundaries before the project has started allows senior management to cross check progress and manage outcomes.

The senior manager of a hospitality business is responsible for the development of the business rather than getting bogged down working in the business. Ultimately if you wish to grow the business a number of systems need to be installed which are aimed at creating self-controlling business units.

The senior manager is responsible for this happening but much of the process of installing these systems can be handled by cheaper and less experienced people who occupy positions lower down in the pyramid or hierarchy. It is a foolish leader who takes the whole process on themselves.

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